Ebay Dispute Item Not as Described

By Da_Alexus75 23 Apr, 2022 Post a Comment

How payment disputes are processed eBay will submit any relevant evidence you provide about the dispute to the payment institution. Posted on October 17 2008 075750 AM new.

How To Close A Case On Ebay As A Buyer Or Seller

If the buyer opens a case and claims not as described then there is no point fighting it as you risk losing the item and the money.

. Claiming an item was not received when there is proof of delivery to the address provided on the Order details page. Well you can escalate the dispute to a Claim on the basis that the seller did not send the shipping cost. As an experiment I stopped waiting for buyers to file a return or chargeback.

The correct procedure is-. Seller assumes all responsibility for this listing. Almost all of my pieces are handmade so they will not be perfect.

If a buyer does not pay for an item you should start an unpaid item case to claim back the feesThis can be done from the order profile in seller hub - orde. Contacted Ebay who conducted their investigation and decided in my favor. I think I might have to chalk this up to a loss.

As ebay dont get to see the items that are sold they have no idea whether or not you sent the buyer the item in the listing or whether or not that item is as described. I sent a follow up mail to the seller informing them of the latest issue and stated that I believe the item fell into the ebay category FONTarialsans-serifItem Significantly Not as Described for the following reasons. Item not as described and seller not responding.

Your choices are accept returnlabel will be issued only when goods return do you refund buyer. I tried contacting the seller but never received a response. If an item is improperly described it would not be intentional.

Any arbitration or other method of dispute resolution. I ordered and paid for 80 count Xyzal and received 55 count. Appeal eBays decision about a return or missing item for buyers.

2 AC adapter for recharging base is missing. In short it is not possible to appeal a not as described return until you have accepted and got the goods back then you can try not likely to win appeal with ebay. However in the description it says Colour - Silver.

So if you select one of the lower 6 then if Ebay finds in your favour then. If an item is improperly described it would not be intentional. When a buyer purchases an item on eBay they expect it to arrive on time and as it was described in the listing.

Sellers must create accurate listings and ship items in a timely and secure manner in order to ensure that buyers are satisfied with their purchases. I starting sending buyers a return label as soon as they first contact me about an issue with an item a high-priced item. So the lesson here is folks if you buy something and you dont feel like paying for it say the item is not as described harass the seller into submission if that doesnt work eBay will either force the seller to refund it or Ebay will give you your money back.

Paypal negates it when the bidder files a Item Not as Described. Well I had a dispute closed and just received notification that the bidder is sending the item back. If a buyer opens a dispute because the item doesnt match the description in your listing youll find more details in the dispute summary.

Return an item for a refund. If you opened an item not as described case and the seller accepted it but does not provide a return label eBay will usually refund you and not require you to return it. Auction states the item is as-is no refunds no exchanges.

Let the seller know how they can help resolve the problem. Opening duplicate cases using other buyer protection programs. The same thing happens if you open a chargeback through you credit card while other disputes are open.

Service metrics policy overview. So the buyer gets 650 from eBay. Opens in a new tab or window if you receive an item that is not as described in the listing.

FONTFONTarialsans-serif1 USB cable detailed on the listing is missing. Using or damaging an item and then returning it. There are several options when you click to return item there are a list of 5 options BUT when you click more its extends the options to 11 and the lower 6 ones are to report the item as misdescribed damaged etc.

That could be where your problem lies its known that if a dispute is raised in both eBay and Paypal the eBay dispute will be closed often as well as the Paypal one. Escalate the case to. They instructed me to send this item back to the seller and when the seller received the item I.

Return requests for items not as described and. For INAD Item not as described chargebacks the only thing you can do is accept a Return for Refund AND send a Return Label. Buyer Claims Item Not As Described Ebay.

Almost all of my pieces are handmade so they will not be perfect. If you dont agree with our decision after weve been asked to step in to help resolve an issue between you and a seller you can appeal by providing new information within 30 days of the case being closed. Paypal makes you jump through relentless hoops to dispute it only to find.

Falsely claiming an item was not as described. Returning an item other than the original item received. Feedback is not used by eBay to assess member accounts.

Seller assumes all responsibility for this listing. He did not specify colour so I sent him the grey one. Item Not As Described Dispute The title says - Genuine Brand New Nokia C3-01 Mobile Phone Unlocked - SilverGrey.

Seller assumes all responsibility for this. If your item hasnt arrived or isnt as described contact the seller by opening a case in the Resolution Center.

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